Supporting and Troubleshooting Windows 10 - Image 1

Supporting and Troubleshooting Windows 10

Deploying and Managing Windows 10 Using Enterprise Services

£1,945.00

Category:

Description

[academia_heading title=”Course Overview”]

This course is designed to provide students with the knowledge and skills required to support and troubleshoot Windows 10 PCs and devices in a Windows Server domain environment. These skills include understanding of Windows 10 features, how they can be used in an Active Directory environment and how to troubleshoot them.

This is a Microsoft Official Course (MOC) delivered by a Smartthink expert instructor.

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You Will Learn How To

  • Describe the processes involved in planning and using a troubleshooting methodology for Windows 10
  • Troubleshoot startup issues and operating system services on a Windows 10 PC
  • Resolve issues that pertain to hardware devices and device drivers
  • Troubleshoot Windows 10 devices remotely
  • Troubleshoot issues that pertain to network connectivity
  • Troubleshoot client configuration failures and issues with application of Group Policy Objects
  • Troubleshoot issues related to user settings
  • Troubleshoot remote connectivity issues
  • Resolve issues related to accessing resources from devices that are domain-joined
  • Resolve issues related to accessing resources from devices that are not domain-joined
  • Troubleshoot issues that pertain to application installation and operation
  • Maintain a device running Windows 10
  • Recover a device running Windows 10

Important Course Information

Requirements:

  • Before attending this course, students must have:
    • Networking fundamentals, including Transmission Control Protocol /Internet Protocol (TCP/IP), User Datagram Protocol (UDP), and Domain Name System (DNS)
    • Microsoft Active Directory Domain Services (AD DS) principles
    • Understanding of the Public Key Infrastructure (PKI) components
    • Windows Server 2012 R2 fundamentals
    • Microsoft Windows Client essentials; for example, experience with Windows 10 or knowledge from the courses 8414 and 8415

Redeem Your Microsoft Training Vouchers (SATV):

  • This course is eligible for Microsoft Software Assurance Training Voucher (SATV) redemption.